Frequently asked questions

Setting up Easy OKR

What is an OKR?

OKR stands for Objectives and Key Results. An Objective is a clear, qualitative goal. Key Results are the measurable outcomes that show whether the Objective was achieved. See our guide to writing good objectives for more.

How do I create an account?

Click "Start for free" at the top of any page, enter your details, and your organization's workspace is ready in a couple of minutes. No credit card is required for the Free plan.

Can I import our existing OKRs from a spreadsheet?

There isn't an automated spreadsheet importer today. Most teams recreate their current cycle's objectives and key results directly in Easy OKR, which usually takes less time than expected since the app is built to make entry quick.

What happens to our data if we cancel?

Your data stays in your workspace and remains available if you resubscribe. If you'd like your data permanently deleted after cancelling, contact info@easyokr.eu and we'll take care of it.

What does the "What needs attention" card on my Dashboard show?

It's a summary of Key Results and activities that need a look, such as items that haven't been updated in a while, overdue activities, or Key Results trending away from their target. It's the fastest way to see what to check in on first.

Can I add a profile picture?

Yes. Go to your Profile page and upload a picture (JPEG, PNG, GIF, or WEBP, up to 5 MB). You can change or remove it at any time.

Getting help and having your say

How do I report a bug or contact support?

Email info@easyokr.eu with what happened, and screenshots if you have them. We read and respond to every message. You can also check our Help Center for guides on common tasks.

How do I suggest a new feature?

Email us at info@easyokr.eu with your idea. We read every suggestion and prioritize based on how many organizations would benefit.

Can I delete my personal account?

You can leave an organization at any time from your Profile page, which removes your access to that workspace. To have your personal account fully deleted, contact info@easyokr.eu and we'll take care of it.

Pricing questions

Is there a free plan?

Yes. The Free plan is free forever for up to 5 users, no credit card required, with every feature included. See the full breakdown on our Pricing page.

Can I change plans later?

Yes, any time from Settings → Billing. Pricing is a flat monthly fee based on the size of your organization, not a per-user charge.

Is there a long-term contract?

No. There's no binding contract on any plan. Cancel any time from Settings → Billing.

Managing your workspace

Who can access the Admin area?

Users with the Company Admin role. From there you can manage your review cadence, roles, company info, billing, invitations, and join requests. Ask an existing admin to grant you the role from App Roles in Admin settings if you need access.

How do I set up my organization?

Create your organization, let the sample data wizard seed a realistic starting workspace, then add your first objective, invite your team, and assign roles from the Admin area. See our guides on getting started, preparing your organization, and inviting your team for a step-by-step walkthrough.

How do I remove someone who has left the organization?

Go to Admin → Invitations and remove the user from your organization. This revokes their access immediately.

Does Easy OKR keep a log of admin actions?

Yes. The Audit Log in your Admin area records changes made in your workspace, such as role and settings changes, so you have a record of who changed what.

Keeping your data safe

Is my data secure?

Yes. Your data is protected with administrative, technical, and organizational safeguards, and we never sell your data. See our Trust Center and Privacy Policy for details.

Does Easy OKR use tracking cookies?

No. We only use essential cookies needed to keep you signed in and to run the service securely. See our Cookies Policy for the full list.

Can I connect Easy OKR to Claude or ChatGPT?

Yes. Easy OKR includes a read-only MCP (Model Context Protocol) server so AI assistants can look up your objectives, key results, KPIs, and check-ins. See the MCP page for setup steps.

How does Easy OKR handle GDPR and EU data protection requirements?

Every organization's data is isolated by tenant and we never sell your data. Admins can export or permanently delete their organization's OKR data from Admin → Our Data, and any user can download their personal data from their Profile page. See our Trust Center and Privacy Policy for full details.

Can't find what you're looking for? Visit our Help Center or contact us and we'll help out.